Privacy Policy
Last updated: August 2026 · 中文摘要在頁末 · 中文摘要在页末
This website is operated for the specialist medical practice of Dr John Li, Nephrologist ("the practice", "we"). We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable NSW health records legislation.
What we collect through this website
If you contact the practice by phone or email (including via the pre-filled email links on this website), we collect the information you provide — such as your name, contact details, referral status, preferred appointment times and language, and any message you include. Because this relates to arranging specialist medical care, it may include health information, which is sensitive information under the Privacy Act.
Why we collect it
- To contact you and arrange your appointment;
- To communicate with your referring doctor about your care;
- To meet our professional and legal obligations.
We do not use the information you submit through this website for marketing, and we do not sell or share it with third parties except as required to arrange your care or as required by law.
How it is handled
Email requests are received in the practice's reception inbox and handled by practice staff under the same confidentiality obligations that apply to all patient information. This website does not store your information in the browser or on the web server beyond what is necessary to transmit your request. Clinical records created once you become a patient are managed within the practice's clinical software and are subject to the practice's full privacy processes, available from reception.
Website analytics
This site may use privacy-respecting, cookie-free analytics (aggregate page-view counts) to understand how the site is used. No advertising trackers are used.
Access, correction and complaints
You may request access to or correction of your personal information, or raise a privacy concern, by contacting the rooms: Castle Hill 1300 286 362 or Sydney Kidney Team, Auburn (02) 8204 4301. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (oaic.gov.au).
中文摘要（繁體）
透過本網站電郵預約所提供的個人資料（包括可能涉及的健康資料）僅用於安排您的診症及與轉介醫生溝通，按《1988年隱私法》及澳洲隱私原則處理，不會用於市場推廣或出售予第三方。如需查閱、更正資料或提出私隱疑問，請致電診所：Castle Hill 1300 286 362 或 Auburn (02) 8204 4301。
中文摘要（简体）
通过本网站邮件预约所提供的个人资料（包括可能涉及的健康资料）仅用于安排您的就诊及与转诊医生沟通，按《1988年隐私法》及澳大利亚隐私原则处理，不会用于市场推广或出售给第三方。如需查阅、更正资料或提出隐私问题，请致电诊所：Castle Hill 1300 286 362 或 Auburn (02) 8204 4301。